Leila Bakkioui

Client Experience & Marketing Manager

A quote that resonates with me

“ Success is not final; failure is not fatal: it is the courage that counts.”
Winston S. Churchill

Leila

Background

Leila holds a Bachelor of Commerce in Marketing and Human Resources from McGill University’s Desautels Faculty of Management.

She has always been passionate about health, wellness, and helping people feel supported. After graduating, she worked in a variety of marketing roles before becoming a certified group fitness instructor in 2023. Today, her role at Sööma brings together these two interests, allowing her to combine her background in marketing with her genuine passion for helping people access compassionate, evidence-informed care.

Outside of Work You can Find Me

At the gym

Going on long walks

Enjoying the outdoors

Trying out new cafés

Spending time with friends and family

Role at Sööma

If you’ve reached out to Sööma, there’s a good chance you’ve already connected with Leila.

As our Client Experience and Marketing Manager, she is often the first person people speak with when they’re looking for support. Whether she’s answering questions, explaining our services, or helping someone find the clinician who best fits their needs, her goal is to make taking that first step feel as welcoming, informed, and comfortable as possible.

Over the years, Leila has developed a deep understanding of each clinician’s therapeutic approach, personality, and areas of expertise. She takes the time to thoughtfully match clients with the practitioner who is the best fit for their unique needs because she knows that feeling comfortable with your care team is an important part of the therapeutic process.

In addition to supporting prospective clients, Leila leads Sööma’s marketing initiatives. She works closely with our clinical team to ensure that everything we share reflects our values of compassion, inclusivity, and evidence-informed care. From educational resources and social media to website content and digital strategy, she helps ensure our messaging remains thoughtful, accessible, and grounded in the work we do every day.

Leila also offers consultations for healthcare professionals and private practices looking to improve their online visibility through Google Ads. Drawing on her experience managing Sööma’s Google Ads strategy, she helps clinicians and clinics build campaigns that are ethical, effective, and aligned with their values.

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